C/o S.king 1 Carnival business park Carnival way, BASILDON, ESSEX SS14 3WN, United kingdom.
Mailing Address 78gt gregorie, lee chapel south, basildon, essex, SS16 5QE
Terms of Trading
1.1 The price quoted excludes VAT (unless otherwise stated). VAT will be charged at the rate applying at the time of delivery.
1.2 Our quotations lapse after 7 days (unless otherwise stated).
1.3 The price quoted excludes delivery (unless otherwise stated).
1.4 Unless otherwise stated, the price quoted is an illustrative estimate only and the price charged will be our price current at the time of delivery.
1.5 Rates of tax and duties on the goods will be those applying at the time of delivery.
1.6 At any time before delivery we may adjust the price to reflect any increase in our costs of supplying the goods.
2.1 All delivery times quoted are estimates only.
2.2 If we fail to deliver within a reasonable time, you may (by informing us in writing) cancel the contract, however:
2.2.1 you may not cancel if we receive your notice after the goods have been dispatched; and
2.2.2 if you cancel the contract, you can have no further claim against us under that contract.
2.3 If you accept delivery of the goods after the estimated delivery time, it will be on the basis that you have no claim against us for delay (including indirect or consequential loss, or increase in the price of the goods).
2.4 We may deliver the goods in instalments. Each instalment is treated as a separate contract.
3 Delivery and safety
3.1 We may decline to deliver if:
3.1.1 we believe that it would be unsafe, unlawful or unreasonably difficult to do so; or
3.1.2 the premises (or the access to them) are unsuitable for our vehicle.
3.1.3 To PO-BOX addresses
4.1 The goods are at your risk from the time of delivery.
4.2 Delivery takes place either:
4.2.1 at our premises (if you are collecting them or arranging carriage); or
4.2.2 at your premises (if we are arranging carriage).
You must inspect the goods on delivery. If any goods are damaged (or not delivered), you must write to tell us within seven days of delivery (or the expected delivery time). You must give us (and any carrier) a fair chance to inspect the damaged goods.
5 Payment terms
5.1 You are to pay us in cash or otherwise in cleared funds on delivery, unless you have an approved credit account.
5.2 If you have an approved credit account, payment is due no later than 7 days after the date of our invoice unless otherwise agreed in writing.
5.3 If you fail to pay us in full on the due date:
5.3.1 we may suspend or cancel future deliveries;
• we may cancel any discount offered to you;
• you must pay us interest at the rate set under s.6 of the Late Payment of Commercial Debts (Interest) Act 1998
• calculated (on a daily basis) from the date of our invoice until payment;
• compounded on the first day of each month; and
• before and after any judgment (unless a court orders otherwise);
• we may claim fixed sum compensation from you under s.5A of that Act to cover our credit control overhead costs; and
• we may recover (under clause 5.7) the cost of taking legal action to make you pay.
5.4 If you have an approved credit account, we may withdraw it or reduce your credit limit or bring forward your due date for payment. We may do any of those at any time without notice.
5.5 You do not have the right to set off any money you may claim from us against anything you may owe us.
5.6 While you owe money to us, we have a lien on any of your property in our possession.
5.7 You are to indemnify us in full and hold us harmless from all expenses and liabilities we may incur (directly or indirectly including financing costs and including legal costs on a full indemnity basis) following any breach by you of any of your obligations under these terms.
6.1 Until you pay all debts you may owe us:
6.1 1 all goods supplied by us remain our property;
6.1.2 you must store them so that they are clearly identifiable as our property;
6.1.3 you must insure them (against the risks for which a prudent owner would insure them) and hold the policy on trust for us;
6.1.4 you may use those goods and sell them in the ordinary course of your business, but not if:
a. we revoke that right (by informing you in writing); or
b. you become insolvent.
6.2 You must inform us (in writing) immediately if you become insolvent.
6.3 If your right to use and sell the goods ends you must allow us to remove the goods.
6.4 We have your permission to enter any premises where the goods may be stored:
6.4.1 at any time, to inspect them; and
6.4.2 after your right to use and sell them has ended, to remove them, using reasonable force if necessary.
6.5 Despite our retention of title to the goods, we have the right to take legal proceedings to recover the price of goods supplied should you not pay us by the due date.
6.6 You are not our agent. You have no authority to make any contract on our behalf or in our name.
7.1 We warrant that the goods:
7.1.1 comply with their description on our acknowledgement of order form; and
7.1.2 are free from material defect at the time of delivery (as long as you comply with clause 7.3).
• We give no other warranty (and exclude any warranty, term or condition that would otherwise be implied) as to the quality of the goods or their fitness for any purpose.
7.3 If you believe that we have delivered goods which are defective in materials or workmanship, you must:
7.3.1 inform us (in writing) or by email, with full details, as soon as possible; and
7.3.2 allow us to investigate (we may need access to your premises and product samples).
7.3.3 any goods for return has to have an RMA number issued by us! you may download the RMA form from our support directory.
7.4 If the goods are found to be defective in material or workmanship (following our investigations, and you have complied with those conditions (in clause 7.3) in full, we will (at our option) replace the goods or refund the price.
7.5 Every product we sell is guaranteed in accordance with the terms of the manufacturers warranty supplied with the goods
7.5.1 where manufacturers warranty is unavailable or it is out of warranty, we provide a limited RTB( Return to Base Warranty) the terms is usually 30 days, however the exact period will be listed with the item for sale.
7.6 We do not warrant that the goods are compatible with or upgradeable to other goods whether hardware or software unless we have agreed this in writing.
7.7 You may invalidate any warranty if:
7.7.1 there has been improper use of the goods or if the goods have been modified without our written authorisation; or
7.7.2 the goods malfunction because of abnormal environmental causes for example mains power transients or extremes of humidity of which you did not inform us when you placed your order.
7.73 any goods returned have our barcoded tag damaged, and any original tamper-proof label damaged( ASD log all product by original serial no and by using Internal barcode label!)
7.8 We are not liable for any other loss or damage (including indirect or consequential loss, financial loss, loss of profits or loss of use) arising from the contract or the supply of goods or their use, even if we are negligent.
7.9 Our total liability to you (from one single cause) for damage to property caused by our negligence is limited to [ ].
7.10 For all other liabilities not referred to elsewhere in these terms our liability is limited in damages to the price of the goods.
7.11 Nothing in these terms restricts or limits our liability for death or personal injury resulting from negligence.
8.1 We reserve the right to make any changes in the specifications of our goods which are necessary to ensure they conform with any applicable safety or other statutory requirements.
8.2 We also reserve the right to make without notice any minor modifications in our specifications we think necessary or desirable, these may result in minor variations in colour or other design features.
9 Return of goods
9.1 We will accept the return of goods from you only:
9.1.1 by prior arrangement (confirmed in writing and authorised by a director);
9.1.2 any goods for return has to have an RMA number issued by us! you may download the RMA form from our support directory.No goods will be accepted With out an RMA (Return Material Authorisation)
9.1.3 on payment of a 25% handling charge (unless the goods were defective when delivered) and
• for non faulty goods; where they are unopened and as fit for sale on their return as they were on delivery.
9.2 If a manufacturer offers a money back guarantee, you must contact the manufacturer directly who will advise of their returns procedure. The manufacturer will be responsible for processing any refund for you.
10.1 You may not cancel the order unless we agree in writing (and clauses 2.2.2 and
10.2 then apply).
10.2 If the order is cancelled (for any reason) you are then to pay us for all stock (finished or unfinished) that we may then hold (or to which we are committed) for the order.
10.2.1Under DSR (Distant Selling Regulation) you have 14 days cooling off period! within this time you may return the goods in original condition, with all original packaging material at your cost and to be organised by you , a full refund including the original shipping cost you paid.
10.3 We may suspend or cancel the order, by written notice if:
10.3.1 you fail to pay us any money when due (under the order or otherwise);
10.3.2 you become insolvent;
10.3.3 you fail to honour your obligations under these terms.
11 Waiver and variations
11.1 Any waiver or variation of these terms is binding in honour only unless:
11.1.1 made (or recorded) in writing;
11.1.2 signed by a director of each party; and
11.1.3 expressly stating an intention to vary these terms.
11.2 All orders that you place with us will be on these terms (or any that we may issue to replace them). By placing an order with us, you are expressly waiving any printed terms you may have to the extent that they are inconsistent with our terms.
12 Force majeure
12.1 If we are unable to perform our obligations to you (or able to perform them only at unreasonable cost) because of circumstances beyond our control, we may cancel or suspend any of our obligations to you, without liability.
12.2 Examples of those circumstances include act of God, accident, explosion, war, terrorism, fire, flood, transport delays, strikes and other industrial disputes and difficulty in obtaining supplies.
13.1 English law is applicable to any contract made under these terms. The English and Welsh courts have non-exclusive jurisdiction.
13.2 If you are more than one person, each of you has joint and several obligations under these terms.
13.3 If any of these terms are unenforceable as drafted:
13.3.1 it will not affect the enforceability of any other of these terms; and
13.3.2 if it would be enforceable if amended, it will be treated as so amended.
13.4 We may treat you as insolvent if:
13.4.1 you are unable to pay your debts as they fall due; or
13.4.2 you (or any item of your property) become the subject of:
a. any formal insolvency procedure (examples of which include receivership, liquidation, administration, voluntary arrangements (including a moratorium) or bankruptcy);
b. any application or proposal for any formal insolvency procedure; or
c. any application, procedure or proposal overseas with similar effect or purpose.
13.5 All brochures, catalogues and other promotional materials are to be treated as illustrative only. Their contents form no part of any contract between us and you should not rely on them in entering into any contract with us.
13.6 Any notice by either of us which is to be served under these terms may be served by leaving it at or by delivering it to (by first class post or by fax) the other's registered office or principal place of business. All such notices must be signed.
13.7 No contract will create any right enforceable (by virtue of the Contracts (Rights of Third Parties) Act 1999) by any person not identified as the buyer or seller.
13.8 The only statements upon which you may rely in making the contract with us, are those made in writing by someone who is our authorised representative and either:
13.8.1 contained in our estimate (or any covering letter) and not withdrawn before the contract is made; or
13.8.2 which expressly state that you may rely on them when entering into the contract.
13.9 Nothing in these terms affects or limits our liability for fraudulent misrepresentation.
At ASDmicro we don't offer technical support - we believe no advice is better than bad advice With 1000s of items Ranging from entry level product to enterprise class items it's impossible for us to be experts, Therefore we don't pretend to be, we'd rather be honest and let you know we're not going to attempt it.
14.1To the best of our Knowledge we will point you on the web to find good technical information. You can check the manufactures website and there are lots of other websites such as Google.
14.2Many manufactures also have technical support phone lines with experts that answer questions specifically on their technology. These people are more apt in providing answers rather than us learning about 1000's of products.
14.3 Even if it were possible it's not commercially viable for us specially whilst maintaining our low prices.
14.3.1 If we did offer technical support we'd want to be able to answer any question a customer could ask correctly and not just waste their time, That would mean employing good quality experts, paying them above average salaries, having enough of them to answer the phone quickly , at the price we sell we'd lose more money than we'd ever make. Besides we don't think we should charge you for support that may not Bear fruition.
14.4 Asd sell used bankrupt and liquidated stock, as such these products will have variable rate of wear an tear, in all listing a rating from 1-5 will be described!
|Grade 1||New and Boxed|
|Grade 2||Used, Tested, in Working Order and Good Condition|
|Grade 3||Used, Tested, in Working Order. May have cosmetic scratches or blemishes|
|Grade 4||Used, Passes power up test but unable to test further|
|Grade 5||Used and Untested|
14.5 Where manufactures warranty is available, you the customer will be solely responsible to negotiate a transfer of warranty subject to the manufactures accepting a transfer!
14.5.1Certain manufacturers won't transfer any warranty even if the items are new/with warranty period ( Dell a typical one), this is usually due to unavailability of the previous owner crudential. All items therfore assume or basic warranty as stated in every item!